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Frequently Asked Questions

General Questions

What is MyDeskBot?

MyDeskBot is an enterprise-level AI assistant platform that provides desktop applications, IDE assistants, and command-line tools to help you improve your productivity.

How do I get started with MyDeskBot?

  1. Choose the product that suits you (desktop app, IDE assistant, or CLI tool)
  2. Download and install
  3. Configure your AI model provider
  4. Get started!

Which AI models are supported?

MyDeskBot supports multiple AI model providers, including:

  • OpenAI (GPT-4, GPT-3.5)
  • Anthropic (Claude)
  • Google (Gemini)
  • Azure OpenAI
  • Local models (via Ollama)

And many more providers!

Desktop Application

Which operating systems does the desktop app support?

Currently supported:

  • Windows 10+
  • macOS 10.15+
  • Linux (major distributions)

Does the desktop app require internet connection?

It depends on your configuration:

  • Using cloud models requires internet connection
  • Using local models (like Ollama) can be used offline

IDE Assistant

Which IDEs are supported?

Currently supported:

  • IntelliJ IDEA
  • Visual Studio Code

More editor support is under development.

How do I install IDE extensions?

Please check the installation guide page for each product for detailed instructions.

Subscription and Pricing

Is MyDeskBot free?

MyDeskBot offers both free and paid versions. The free version includes basic features, while the paid version provides more advanced features and support.

How do I upgrade to the paid version?

Please visit our pricing page for detailed information and to upgrade.

Technical Support

What to do if I encounter a problem?

You can:

  1. Check the troubleshooting page
  2. Visit our technical support page
  3. Submit an issue report

How do I contact technical support?

Please visit the technical support page for contact information.

More Questions

If your question isn't answered here, feel free to contact us!